General Terms & Conditions
AGE REQUIREMENT: Minimum age required is 23 for groups А, В, C and V2 and 25 for all other car groups.
PAYMENT METHOD: For all groups a valid Credit Card accepted by Hertz, must be shown for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges.
Cash deposits are acceptable for gr. A, В and the amount depends on the rental period. Cash deposits for all other groups are not acceptable.
DRIVING LICENSE: A valid driving license held for at least one year is required from the driver.
GRACE PERIOD: At the end of the agreed rental period, Hertz allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.
TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter.
THIRD PARTY LIABILITY: The rented vehicle is covered for third part liability in accordance with the Bulgarian law and a copy of the document is available in the car for inspection.
LIABILITY OF THE RENTER: In case of damage or loss of the rented car or part of it, as well as in case of fire, breakage of glass or theft, the Renter or any additional authorized drivers are fully liable.
COLLISION DAMAGE WAIVER (CDW): The renter's liability for damages to HERTZ vehicle can be reduced as per Rental Agreement's term and conditions, to a minimum charge of €500 euros for groups A,B, C, V2, V3, €700 for groups E, H, I, J, S, T, N, Y, P, V4 , €800 for group R and €900 for groups V, U by paying on additional daily fee as follow: groups A,B, C, V2, V3, €15; for groups E, H, I, J, S, T, N, Y, P, V €18, €30 for group R and €40 for groups U, V.
The Renter may reduce the above liability to a minimum charge of €100 for groups A,B, C, V2, V3 €200 for groups E, H, I, J, S, T, N, Y, P, V4, €250 for group R and €300 euros for groups U, V by purchasing the additional daily coverage of €7, €10, €15, €20 respectively (SCDW).
THEFT PROTECTION (TP): For a charge of €8.00 per day for groups A,B, C, V2, V3 €15.00 for groups E, H, I, J, S, T, N, Y, P, V4, €16 for group R and €20 for groups V, U, Theft Protection can be obtained. This coverage relieves the Renter from all financial responsibility for loss or damage to the HERTZ vehicle by the following thefts according to the conditions of our rental agreement.
Collisions Damage Waiver and theft protection do not cover damages of the underside body of the vehicle, tires and rims, theft of rims covers, radio/CD players, registration documents, key with alarm remote control and theft of any personal luggage. Collision Damage Waiver and Theft Protection do not cover any damage or theft if he/she violates the conditions for use the vehicle or shall have operated the vehicle in contradiction with the rental agreement and/or the legal provisions.
Super Collision Damage Waiver (SCDW) Can be accepted only after acceptance of Collision Damage Waiver (CDW) Liability may in no case be restricted or cancelled at partial theft, loss of parts, accessories. documents, at damage to tires and any other part on the undercarriage of the vehicle.
PERSONAL ACCIDENT COVERAGE: For a charge of €6 per day, Personal Accident Insu¬rance can be obtained. This insurance covers the driver and each passenger or medical expenses up to €2.000 and loss of life or total/partial permanent disablement by €20.000 and €10.000 respectively. Aggregate indemnity per accident limited to €40.000.
INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the Renter's liability, Renter has the obligation to pay to HERTZ a non-refundable fee of €15 to cover the administration expenses.
Additional driver charge: A charge of €4 euros per day has to be paid for each additional driver.
Airport Service Charge (ASC): 10% of the rental agreement value, but at least €18 per rental starting at the airport location.
Vignette Tax: Rentals are subject to a charge of €1.50 per rental day for vignette tax.
GASOLINE PRE-PAYMENT POLICY: For rental periods of 3 years or longer and at the start of rental, the renter is required to pre-pay the cost of any petrol in the tank of the vehicle to be rented. Upon return and only then, of the rented vehicle, the renter may request a refund of the cost for any remaining amount of fuel in the tank, which if less than that of initial pre-paid quantity, a Refuelling Service Charges will be applied
REFUEELING SERVICE CHARGE: €15.
BABY/CHILD SEATS: Available on request with a daily charge of €4.
GPS : Available on request with a daily charge of €9.
SNOW CHAINS: Available on request with a daily charge of €4.00
AFTER HOURS CHARGE: For rentals out of the working hours of the locationthe charges are: to 2 hours – €23 euros, more than 2 hours - €29.
COLLECTION/DELIVERY CHARGES: Every collection or delivery which does not take place at a Hertz location shall be charged €10 (city rate). For outside limits the charge is 0.50 euros per km.
ONE WAY RENTALS: Applicable between Hertz locations in Bulgaria at €0.50 per klm . Fixed charges : from Sofia to Plovdiv - €40, to Bourgas/Sunny Beach -€90, to Varna - €120; from Varna to Bourgas/Sunny Beach – €40; Varna to Plovdiv – €90; Bourgas/Sunny Beach to Plovdiv €70 .
ACROSS BORDER RENTALS: A Hertz vehicle might be allowed to travel abroad under special conditions. Ask at time of reservation.
FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.
NO SHOW FEE: The required vehicle will be reserved. If it is not rented within 1 hour from the pick up time and date, Hertz reserves the right to charge a No Show Fee. This fee will be €65.
TAXES: All rates and charges are subjected to 20% VAT.