Flex Drive Terms & Conditions
- Rate are subjected to VAT
- The minimum rental period is 1 month.
- The renter will be asked to pay in advance for the 1st rental month along with a deposit of 2 monthly payments.
- The deposit will only be refunded If the rental is terminated after a continuous period of 18 months.
- The monthly rental period begins at the date of the vehicle pick-up and is renewed on a monthly basis, after the successful pre-payment. If a monthly payment fails, the renter has to return the car within 24 hours.
- The renter has the right to terminate the rental at any point. Please note that all rates applicable for this program have been calculated on a monthly basis. No adjustment in price will be made for vehicles returned earlier than the original monthly date.
- Cancellation Policy: If the customer cancels the reservation up to 7 days before the pick-up date, the full amount (monthly rental and advance payment) will be refunded. A cancellation charge of €40 + VAT applies when a reservation is cancelled within 7 days of pickup. The same charge applies if at the time of pick up the customer is not qualified to rent a car (e.g. due to age restrictions/invalid driving license).
- No show policy: If the customer fails to show up for the vehicle pick-up without prior notice, Hertz will refund the prepaid amount, reduced by the no show fee of €50 plus VAT.
Flex Drive allows you to get a car with a fixed monthly rate and keep for as long as you really need it.
Because Flex Drive is the only program that allows you to:
- Pick up the vehicle within 24 hours
- 2000 klm per month
- Free additional driver
All rates include:
- Free 2000km/month
- Free extra driver
- Collision Damage Waiver
- Car maintainance & repair
- Theft protection
- Road Tax
- Road Assistance
- Car replacement in case of damage.
Flex Drive is a monthly subscription based service. Before the pickup of the vehicle, you will need to pay the an initial subscription fee:
- The subscription fee is equal to the amount of 2 monthly rentals.
- The subscribption fee is fully refunded after 18 months of uninterrupted rental, otherwise it will be withheld.
Flex Drive can be used from everyone.
Yes! Now car rental is included in the cost that lead to a reduction of personal income tax of up to 30%. For companies and professionals please consult an accountant on how the rental cost could be considered an expense.
The only thing that you need to do is to choose from one of the available vehicles, send your request and one of our agents will contact you soon.
In case you surpass the number of free kilometers, there is a small extra fee that aplies per extra kilometer.
You rental is renewed automatically every month, after a successful charge of your credit/debit card. The initial subscription fee of 2 monthly rentals can also be paid via bank transfer.
To terminate your rental, you will need to inform us via email at least 6 days before your next payment is due. If you have completed more than 18 months of continuous rental, the subscription fee will be fully refunded as long as any possible no charges arise from damages.
After we have confirmed availability all the necessary paperwork and payments has been completed, you must pick-up within 4 business days. If you fail to do so, please note that the reservation will be cancelled.
You may pick up the vehicle from one of our location around Bulgaria. We can also deliver it to your door for an extra fee.
Please note that if the car you have chosen is not available in your area you wish to pick it up from, we may transfer it for an extra fee.
Of course! All you need to do is to contact us via email stating the car model on listed on our website that you wish to upgrade. After we confirm availability, we will inform you in order to pay the subscription difference between the 2 car models.
E.g. if you are renting a vehicle with monthly rental rate of €250 and at the start of your rental you have paid a subscription fee of €500. If you want to upgrade to a vehicle with a monthly rental rate of €350, then you the extra amount you will be asked to pay is €700-€500 = €200.
Please note that after 18 months of continuous rental, you will be refunded the amount of the initial subscription fee (€500) while the extra amount (i.e. €200 in the example) will be refunded after 18 months of rental have been completed from the date of payment.
The driver must:
- Be at least 21 years old
- Be a holder of a Bulgarian, European of International Driving License for at least 1 year
- Be a holder of a credit/debit card
Yes, an extra driver is included in the monthly rental rate for free! You may also add additional drivers at any point of your rental.
Please note that all extra drivers must be at least 21 years old and have a a Romanian, European of International Driving License for at least 1 year.
All available vehicles are slighty used, no more than 3 years old and all have passed our 19-point technical inspection.
Please contact our nearest location in order to inform you how you can schedule your car service.
